Frequently asked Questions

How do I check the status of my order?

You can track your order status in real time by entering your order information on the Track Order page. 

After an order has been placed, it is promptly sent to one of our fulfillment centers where we will ship your item(s) within 3-5 business days. Below are exprected delivery times based on your location.

What are your shipping times?

US Shipping Time Estimates

Shirts: 6-9 Days
Other Products: 20-30 Days

International Shipping Time Estimates

Shirts: 10-20 Days
Other Products: 20-30 Days

Do you deliver products Internationally?

PuertoRicanPride successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

How do I place an order?

Simply choose your style from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number once it's done.

How does PuertoRicanPride operate?

PuertoRicanPride is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you once the campaign has ended.

How secure is my personal information?

PuertoRicanPride adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Does PuertoRicanPride offer a quality guarantee on the products it sells?

All of our products are carefully inspected for quality and we will replace any flawed/damaged apparels, free of charge. However, since most of our products are "print on demand" for each orders we cannot take them back after they have been printed. For this reason, all sales are final.

Which clothing brands does PuertoRicanPride use?

We use trusted brands in the marketplace that are known for their quality, durability and great fit. Our preferred garment suppliers include Gildan, Hanes, Bella, and Port & Company.